Guides for business owners
Practical, no-hype articles about phones, bookings, texts, and the front desk — with formulas you can run on your own numbers.
- Guide · Basics
What is an AI receptionist — and what can it (and can’t it) do?
Software that answers your phone and handles routine requests like booking — and the honest limits of what it does.
Read the guide → - Guide · Costs
AI receptionist vs answering service vs voicemail: what each really costs
The monthly price is only part of the cost. Here’s a simple way to compare all three with your own numbers.
Read the guide → - Guide · Business basics
How to calculate what missed calls cost your business
There’s no universal number — but there is a 10-minute formula you can run on your own call log.
Read the guide → - Guide · Text-back
How AI text-back recovers missed calls
A caller hangs up — and gets a text that lets them book anyway. How it works and what to keep in mind.
Read the guide → - Guide · AI SMS
Booking by text: how AI SMS booking works
Customers text your number and book in a conversation. Here’s the flow, the setup, and the consent step.
Read the guide → - Guide · Setup
How to set up call forwarding so Greeta only answers when you can’t
You don’t need a new number. Here’s how call forwarding works — and how to set it up so the AI picks up only when you can’t.
Read the guide → - Guide · Team
Staff schedules, days off, and role-based logins explained
Profiles, days off, services per person, closed days, and role-based logins — what each one does.
Read the guide → - Guide · No-shows
SMS appointment confirmations and reminders: how to reduce no-shows
Measure what no-shows cost you, then use confirmations and reminders to cut them — with a formula, not a promise.
Read the guide → - Guide · Languages
Multilingual customer service: why answering in English, Spanish, and Polish matters
Customers are more comfortable booking in their own language. How one phone line can do it in three.
Read the guide → - Guide · Voice AI
Voice AI for small business: a plain-English guide
A jargon-free introduction for owners: how voice AI answers calls, what you set up, and how to judge a provider.
Read the guide →
Try Greeta on a sample business — free.
The demo comes with a sample business, services, and team, plus 30 minutes of test calls. Guided setup is free for a limited time at your first checkout.