SMS appointment reminders & confirmations
Every client gets an SMS confirmation for their appointment and an SMS reminder before the visit — sent by Greeta, from the same system that booked it.
Free demo · 30 min of test calls · No credit card
Illustrative messages — the exact wording may differ.
Confirmations and reminders, handled.
No separate reminder tool to connect — it’s part of the same booking engine.
SMS confirmation
Clients get a text confirming their appointment.
SMS reminder before the visit
A text reminder goes out before the appointment.
Monthly SMS allowance
Plans include notification SMS segments every month: Solo 375 · Growth 675 · Pro 1,250.
Changes by text
Where Chat Booking is active, clients can text your number to reschedule or cancel.
What is an SMS segment?
Text messages are sent in segments. A segment holds up to 160 characters of standard (GSM-7) text; if a message contains characters outside that set — such as emoji or some accented letters — it switches to UCS-2 encoding and a segment holds up to 70 characters. Longer messages are split into several segments (Twilio: How long can a message be?).
That matters for bilingual businesses: messages in Spanish or Polish may contain accented letters that use more segments.
You can choose when reminders go out — a few hours or several days before the visit — and whether a reminder should ask the client to confirm, or include a cancellation option. Set the timing and reply options to match how you run the business.
Frequently asked questions
Does Greeta send appointment confirmations by SMS?
Yes. Clients get an SMS appointment confirmation.
Does Greeta send appointment reminders?
Yes — clients get an SMS reminder before the visit.
How many reminder texts are included?
Each plan includes a monthly allowance of notification SMS segments: Solo 375, Growth 675, Pro 1,250.
Try Greeta on a sample business — free.
The demo comes with a sample business, services, and team, plus 30 minutes of test calls. Guided setup is free for a limited time at your first checkout.