AI receptionist for spas
While your therapists are mid-treatment, Greeta answers the spa phone, books facials, massages, and packages into Square or Greeta, and texts back hang-ups — 24/7 in English, Spanish, or Polish.
Free demo · 30 min of test calls · No credit card
Why spas lose bookings to voicemail
Spa days run on quiet rooms and uninterrupted treatments. Picking up mid-massage or mid-facial breaks the guest experience — so phones go to voicemail, ring out, or sit with a front desk that is already checking someone in.
Meanwhile callers shopping for a couples massage, a last-minute facial, or a gift package will book the spa that answers. After hours and weekends are especially expensive: marketing drives the call, then silence sends them to a competitor.
An answering service that only takes a message does not put the appointment on the calendar. An AI receptionist that books into your live schedule does.
What Greeta does for spas
One booking engine behind every call, text, and app — with your therapists, rooms, and service durations.
Answers 24/7 and books on the call
Greeta picks up day and night, books, reschedules, or cancels during the call in Square or the Greeta calendar, and respects buffers between treatments.
Right therapist, right duration
Facials, deep tissue, hot stone, body wraps — each service has its length and who can perform it. Greeta only offers times with the right person.
Missed-call text-back
If a caller hangs up or the call drops, Greeta texts them so they can still book by SMS. Recipients can reply STOP anytime.
SMS confirmations & reminders
Guests get a confirmation text and a reminder before the visit — fewer no-shows on high-value spa packages.
Your team, your rules
Therapist profiles, days off, and role-based logins. Closed days and holidays stay blocked.
English, Spanish & Polish
Guests speak naturally on the same line — no “press 2 for Spanish” menu.
Packages, add-ons, and quiet hours
Spas sell time blocks that are longer and more expensive than a quick haircut. A missed evening inquiry for a 90-minute massage can wipe out more revenue than a day of small appointments. Greeta keeps those calls alive without pulling a therapist out of a room.
You define services and add-ons the same way you already think about them: classic facial vs. chemical peel (non-medical spa menu), Swedish vs. deep tissue, 60 vs. 90 minutes. Greeta books the block you configured — not a generic “appointment.”
If you use Square Appointments, Greeta reads live availability and writes bookings back so the spa calendar stays the single source of truth. Prefer Greeta’s calendar? Same booking flow on the call.
Owners stay in control from the GreetaVoice Business app; guests can manage visits in the free GreetaBook app. Front desk staff keep their own logins and only see what their role allows.
Example: booking a 60-minute massage
A guest calls after hours. Greeta books a massage with an available therapist and confirms by SMS.
Hello! Welcome to Serenity Spa. I’m the virtual assistant. How can I help you?
Hi — I’d like a 60-minute Swedish massage tomorrow evening if possible.
I can book a 60-minute Swedish massage. I have Ava available tomorrow at 6:00 PM or 7:30 PM. Which works better?
Six works. My name is Jordan Lee.
You’re booked with Ava tomorrow at 6:00 PM for a 60-minute Swedish massage. I’ll text a confirmation. Anything else?
That’s all, thanks.
You’re welcome. See you at Serenity Spa.
Plans that fit appointment businesses
Booking plans start at $39/mo, Voice from $109/mo, and Complete (voice + AI SMS + calendar) from $139/mo. Save 15% when you pay yearly. Every plan starts with a free $0 demo and 30 test minutes — no card.
Getting started takes three steps.
- 01
Start the free demo
A sample business is already loaded, with 30 minutes of test calls. No credit card.
- 02
Add your services and team — or connect Square
Set up services, staff, and hours in the Greeta calendar, or connect Square for two-way sync.
- 03
Forward your business line
On a paid plan, forward your existing number to Greeta. Clients keep calling the number they know. How call forwarding works →
Frequently asked questions
Can Greeta book spa packages or longer treatments?
Yes. Set each package or treatment with its duration and which therapists offer it. Greeta only offers matching times.
Do I keep my spa’s phone number?
Yes. On a paid plan you forward your existing line to Greeta. The free demo uses test calls only — no live number.
Will guests know they’re talking to an AI?
Yes. Greeta identifies itself as your business’s automated assistant. Our Terms don’t allow pretending it’s human.
Does this work with Square?
Yes. With Square connected, Greeta checks live Square availability and writes bookings back. One booking mode at a time: Square or Greeta calendar.
How much does Greeta cost?
Booking from $39/mo, Voice from $109/mo, Complete from $139/mo. Annual billing saves 15%. Free $0 demo with 30 test minutes.
Try Greeta on a sample business — free.
The demo comes with a sample business, services, and team, plus 30 minutes of test calls. Guided setup is free for a limited time at your first checkout.