Greeta Chat Booking

Example public SMS disclosure for a participating salon.
This page is a documentation demo — the number below is not a live messaging endpoint.

Example

Anna Hair Studio

Text us to book: 201-555-1234

By initiating a text conversation, you agree to receive automated transactional appointment messages from Anna Hair Studio. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

What this is

Greeta Chat Booking is a customer-initiated conversational SMS appointment service. You text a participating business’s designated number after seeing the disclosure above.

Greeta may reply as an automated AI booking assistant for that salon only — not for marketing from Greeta Voice or unrelated businesses.

You can text to

Consent and privacy

For salons · Greeta Chat Booking (Customer-Initiated SMS)

If clients will book by SMS, they must text your business number first after seeing the disclosure. That customer-initiated start is required for Twilio A2P 10DLC compliance. Do not open the conversation yourself as the first message for this program.

Before Chat Booking can go live: display the required SMS disclosure in at least one customer-facing place (website, Facebook, Instagram, or a physical sign in the salon). Submit a screenshot or photo to Greeta. Chat Booking stays disabled until the disclosure is reviewed and approved — we do not turn on SMS booking without proof of opt-in disclosure on file.

How activation works

  1. 01

    Turn on Greeta Chat Booking

    In your Greeta dashboard, enable the Greeta Chat Booking option for your business.

  2. 02

    Copy the ready-made disclosure

    Greeta shows you the exact public text to use — salon name, number, and required legal lines already filled in. Example:

    “Text us at [NUMBER] to book…” + disclosure (transactional purpose, frequency, message & data rates, STOP, HELP, consent not a condition of purchase).

  3. 03

    Publish it where clients will see it

    Post or place the disclosure so customers know they must text you first if they want to book by SMS — this is your public “ad” / notice to clients.

    • Facebook page / post
    • Instagram profile or post
    • Your website
    • Physical sign or sticker in the salon
  4. 04

    Send Greeta the proof

    Email a screenshot or photo of the live disclosure to inquiry@greetavoice.com (fan page, post, site page, or in-store sign).

  5. 05

    Greeta reviews — then ACTIVE

    We verify the disclosure includes all required elements. Only after approval do we set Chat Booking to active.

    Chat Booking → ACTIVE

What we check on your screenshot

  • Salon name
  • SMS / business number
  • Transactional purpose (appointment messages)
  • Message frequency
  • Message & data rates may apply
  • STOP to opt out · HELP for help
  • Consent is not a condition of purchase

Opt-in process

Customers initiate a text to the salon’s business number after seeing that disclosure. That opt-in model is acceptable for A2P 10DLC — and the screenshot gives Greeta an internal record that SMS booking was not enabled without proof.

Privacy Policy

Your Privacy Policy must clearly state that end users’ personal information will not be shared with third parties for marketing purposes. See the Customer Privacy Policy.

Related: Customer Terms · Customer Privacy